Things happen, but our ability to process refunds is limited out of necessity.
We work hard to provide the best sports and social experience out there! Part of that experience is avoiding confusion, massive scheduling reworks and team roster changes.
- Absolutely no refunds, credits, vouchers, or transfers to a future season, no matter the circumstances (includes, but is not limited to illness, injury, intoxicated or disorderly persons), once your team has been placed on the schedule (team captains and team players), or you are placed on a team (free agents).
- ALL SOCIAL EVENTS/PARTIES/OUTINGS ARE NON-REFUNDABLE, REGARDLESS OF CIRCUMSTANCES.
- There will be a $30 fee for any returned checks.
Full Refund Policy
All registration fees are non-refundable. Registering for a team is a commitment to participate in the full season.
The team fee is a set team fee. This means that whether you have the minimum number of players allowed or the maximum number of players allowed, the team fee remains the same. In order for a team player to receive a refund, the team captain would have to agree to pay their share of the team fee (and potentially find a replacement player), as the team fee doesn't change just because a player wishes to be removed. Ultimately, the team fee is the responsibility of the captain, but in order to protect the captain, we only issue a refund if they agree to cover the remaining balance.
If a team player would like to request a refund, please send us an email to firstname.lastname@example.org and copy the captain in the email. Once we hear from the captain that they are willing to pay the remaining balance, we will charge the captain's credit card on file, then process your refund.
In some cases, we may need to delay the start of the league. This may be due to teams needing more time to complete their rosters, playing facilities having schedule conflicts and myriad other reasons. We reserve the right to delay league starts, and will incorporate all planned games into the revised schedule to the best of our ability. Delayed season starts are not grounds for a refund.
Players or teams' decision not to participate in a league they have registered for is not grounds for a refund. If players or teams choose not to participate after they have registered and before the season starts, they may request a credit to use towards a future league. All requests must be submitted in writing to email@example.com.
In the case of excessive cancelled games due to weather, or any other circumstances causing a reduction in the number of games played, there will be no refund or credit for games not played. FXA Sports reserves the right to host games on days other than a normal day of regular season play, and at alternate times and locations from those originally designated if necessary. No refunds shall be provided under these circumstances. Should a league be cancelled entirely, players always have the option to transfer to another league, or hold a credit to be used for a future season.
Refunds will only be processed at the discretion of FXA Sports, and will only occur if an individual league or activity has been cancelled due to an insufficient number of teams registered, and no alternate leagues for that sport are available. Changes in location, start or end dates, season or duration are not grounds for requesting a refund. All refunds must be requested in writing to firstname.lastname@example.org, and be received prior to the originally posted registration close date for that league.
All social event tickets are non-refundable.