Help Center

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Help Center

FAQs

FAQs

Here's what other players ask about!

How do I upload my Headshot Profile Photo?

General

How can my team get Championship Rings?

Why did my team move divisions?

What if both teams wear the same color jersey?

When does my league start?

How old do I have to be to play?

Do you host practices?

What type of cleats can I wear?

How do I join the league?

Can I play on multiple teams?

I'm not on a roster, but want to play with a friend as a guest. What do I need to do?

How are games cancelled and rescheduled?

How do I enter or edit my jersey number?

How do late fees work?

What's this out-of-county fee all about?

What happens if I get injured?

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Registration

Small group guidelines

How can I choose my division?

How do I update my league preferences?

Do you have a military or first responder discount?

How do I sign the waiver?

How do I use my credit to pay for a league?

Where can I see my available credit?

Sign Up Worry Free

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Managing My Team

How do I print out my roster

Can I add players to my roster after the season started?

How can I order shirts for my team?

Do I need to purchase my team jerseys through FXA?

How do I edit my team name?

How many players do I need? What's the most I can have?

Can I remove players from my roster?

Can my company pay for my team?

How do I invite or add players to my team?

Am I responsible for unpaid team fees?

Can I copy over a previous roster?

Can I change my roster size or split team fee amount?

Are there minimums or maximums for my roster?

How do I enter my game score?

How do we know if our game is cancelled?

What if my opponent wears the same color?

How do I request a reschedule for a game?

My game score is incorrect, how can I change it?

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My Account

How do I change my contact information

Why am I (or my players) not receiving emails or team invites?

Gameplay

How many players do I need to begin a match?

What locations do you use?

Where can I get a lineup scoresheet?

What happens if I lose my game ball?

New to FXA?

When are my games? Do the days change?

I want to start playing sports, how do I find or get on a team?

Can I join with friends and be placed on the same team?

If I sign up as a free agent, am I guaranteed to be placed on a team?

I just signed up as an individual player - when do I find out my team info and schedule?

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Playoffs

How do playoffs work?

Are rosters locked for playoffs?

What happens if a playoff team uses a non-rostered player?